FAQ

01. Are there any coatings or chemicals on your products?

A: No, just birch wood, no coatings, no toxins included.

02. Please list out all applicable EU/National legislation associated with the products.

A: Regulation 2023/2006 (EC).

03. Does any of the products you supply or intend to supply are made up of recycled material?

No.

04. Are your products recyclable?

A: Yes.

05. Are the packaging used in the product are recyclable?

A: Yes.

06. Does your product and packaging complies with EU REACH & Packaging Waste Directive?

A: Yes.

07. Does any of your products are made up of FSC certified material?

A: Yes.

08. How about the delivery time?

A: Around 15 - 45 days. Depends on our production schedule and your order quantity.

09. What is your payment items?

A: 30% TT as deposit, 70% TT before loading.

10. Can I get a free sample before ordering?

A: Yes, free samples available with freight collect.

11. How can I know the price exactly?

A: The price is based on your specific requirement, in order to give you a competitive price, please contact with our Sales Rep.

12. Why choose us?

A: We have rich experience in handling orders here for heavy buyers with the professional process，favourable orders follow-up management, laudable lead-time & shipment control, traceable quality evaluation, flexible payment terms, remarkable after-sale service.